Technical Support & Solutions

Remote Desktop 1

• ShowMyPC

Files 1

• Submit a File

Getting Started 3

• Storage Commander FAQ's
• Storage Commander User Manual
• Storage Commander Report Book

Check for Updates 16

• Version 5.25.0.1, Released 1/30/2020
• Version 5.25.0.0, Released 1/8/2020
• Version 5.20.0.10, Released 9/18/2019
• Version 5.20.0.8 Released 07/30/19
• Version 5.20.0.4, Released 6/27/2019

See all 16 articles

Documentation 8

• Storage Commander User Manual
• Configuration Manager User Manual
• Storage Commander Report Book
• System Requirements
• Customer Display Terminal User Manual

See all 8 articles

Instructional Videos 13

• How to Move a Tenant In
• How to Move a Tenant Out
• How to Take a Payment
• Using Our Built-in CRM
• Creating an Automatic Rate Change Based on Occupancy (Push Rates)

See all 13 articles

How-To Guides 10

• How-to: Setup and Test an Email Account
• How-to: Add a Credit Card to Auto-pay Using Online Portal
• How-to: Create and Add Recurring Discounts
• How-to: Setup Automatic Payment
• How-to: Test Your Gate

See all 10 articles

Conversion 0

Downloads 2

• Third Party
• Device Drivers

Topaz Customer Display Terminal 2

• Topaz Display User Manual
• Drivers

SC Gate Service 1

• SC Gate Service 1.0.0.4

SC Pay 1

• How-to: Get Started with SC Pay and Migrating Tenants

Check for Updates 3

• Version 4.6.0.7 [11/09/2017]
• Version 4.5.0.27 [09/26/2014]
• Version 4.4.3a [04/11/2012]

Documentation 7

• User Manual
• Report Book
• System Requirements and Recommendations
• Setting Up and Troubleshooting Email
• Technical Support Document Book

See all 7 articles

Instructional Videos 3

• How to Change Your Street (Base) Rate
• How to Setup Your Blue Moon Integration
• Rate Changes for Existing Customers

Downloads 4

• Third Party
• Companion Products
• Device Drivers
• Version 4.5.0.21 [05/30/2014]

How To 0

Support 1

• Credit Card Support

OpenEdge PayMover Updates 3

• OpenEdge (PayPros™) PayMover Innovo Platform Security Update
• V4 OpenEdge Security Update Instructions
• V5 OpenEdge Security Update Instructions